Withdrawing Winnings Back to Your Wallet
Head to the cashier and choose the withdrawal tab. The methods available to you depend on what you used to deposit and whether your account verification is complete — so it is worth finishing that step first. Enter the amount you want to move, confirm the destination wallet or bank account number, and submit the request. Withdrawals go through an internal review
before they clear; the time this takes depends on queue and verification status. We do not add fees on our end for standard eWallet withdrawals, though your wallet provider's own terms apply. Always withdraw to an account in your own name.
- Step 1 — Go to withdrawal tab — In the cashier, switch from deposit to withdrawal. Confirm your account verification is marked complete before proceeding.
- Step 2 — Select payout method — Choose Touch 'n Go eWallet, Boost, GrabPay or your linked bank account. The method must match the name on your kuss918 account.
- Step 3 — Enter amount and confirm — Key in the withdrawal amount, double-check the destination details, then submit. You will receive an on-screen confirmation with a request ID.
- Step 4 — Track your request — Monitor status in your account transaction history. If the status shows pending beyond the displayed window, reach out to live chat with your request ID.